Terms of Service

Last updated: March 12, 2026

1. Acceptance of Terms

By accessing or using Vorim AI ("the Service", "we", "our", "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

These Terms constitute a legally binding agreement between you (or the entity you represent) and Vorim AI Ltd.

2. Description of Service

Vorim AI provides an identity, permissions, and audit trail platform for AI agents, including:

3. Account Registration

To use the Service, you must create an account by providing accurate information including your name, email, and organisation. You may also register via OAuth (Google or GitHub).

You are responsible for:

You must be at least 16 years old to use the Service.

4. Acceptable Use

You agree not to:

5. Subscription Plans and Billing

Vorim AI offers the following plans:

Payment Terms: Paid plans are billed monthly in advance via Stripe. A 14-day free trial is available for new subscribers. You authorise us to charge your payment method automatically.

Refunds: Subscription fees are non-refundable except where required by law. You may cancel at any time; cancellations take effect at the end of the current billing period.

Price Changes: We may change pricing with 30 days' notice. Existing subscribers receive grandfathered pricing for one billing cycle after notice.

6. Service Level and Availability

We strive for 99.9% uptime for paid plans. Enterprise customers receive a contractual SLA with credits for downtime. Free tier users receive best-effort service without uptime guarantees.

We may perform scheduled maintenance with reasonable advance notice. Emergency maintenance may occur without notice.

7. Data Ownership and Licence

Your Data: You retain all rights to data you submit to the Service (audit events, agent metadata, etc.). You grant us a limited licence to process this data solely to provide the Service.

Public Trust Data: By registering an agent, you acknowledge that the agent's public key, fingerprint, trust score, and registration date will be publicly accessible via our Trust API. This is a core feature, not optional.

Aggregated Data: We may use anonymised, aggregated data (e.g., total events processed, average trust scores) for analytics, research, and service improvement.

8. Intellectual Property

The Service, including all software, designs, trademarks, and content (excluding your data), is owned by Vorim AI Ltd. and protected by intellectual property laws.

The Vorim AI Protocol (VAIP) specification is open source and freely available. Our SDKs (TypeScript, Python) are licensed under MIT. The hosted Service itself is proprietary.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

10. Termination

By You: You may terminate your account at any time through the dashboard. Upon termination, you may export your data for 30 days.

By Us: We may suspend or terminate your account if you:

We will provide reasonable notice except in cases of severe violations or legal requirements.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Trust scores are computed based on available data and should not be the sole basis for security decisions.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VORIM AI LTD. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.

Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or £100, whichever is greater.

13. Indemnification

You agree to indemnify and hold Vorim AI Ltd. harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

14. Modifications to Terms

We may update these Terms from time to time. Material changes will be communicated via email to registered users at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance.

15. Governing Law and Disputes

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. Any disputes shall be resolved in the courts of London, United Kingdom.

For users in the European Union, you may also have rights under your local consumer protection laws that cannot be waived by contract.

16. General Provisions

Entire Agreement: These Terms, together with the Privacy Policy and any order forms, constitute the entire agreement between you and Vorim AI Ltd.

Severability: If any provision is found unenforceable, the remaining provisions remain in effect.

No Waiver: Our failure to enforce any right does not waive that right.

Assignment: You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

17. Contact Us

Questions about these Terms? Contact us:

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